Speaker: Scott Harvey, Owner at Speaking of Harvey, Inc.
With 20 years of experience in law enforcement as a Hostage Negotiator and over
18 years as a business owner, Scott Harvey has a deep understanding of what
drives success. His career has included roles as a sergeant supervising officers,
teaching thousands of D.A.R.E. classes, and delivering keynote speeches to
hundreds of thousands of people. Scott's extensive experience has refined his
ability to impart leadership skills, which he shares on dozens of stages each year.
In 2023, Scott distilled his decades of communication expertise into his book,
Silence Kills, which has already sold thousands of copies.
As a business coach, Scott engages directly with entrepreneurs and leaders,
challenging them to grow their businesses while maintaining balance in their
personal lives and health. His unique style of personalized motivation continues to
make a significant impact both on and off stage.
Scott’s wife of over 27 years and their two grown daughters keep him grounded
and inspired, providing real-life insights as he navigates the roles of husband,
father, and entrepreneur.
Connect on LinkedIn.
Description: Wouldn’t it be nice if we never had to have “difficult” or “high stress” conversations? Wouldn’t it be amazing if our team members and our clients/customers clearly understood what we were communicating to them? If communication is breaking down, the problem is NOT with our team members or our clients. If there is a breakdown in communication, that is on US. The good news is this is something we can fix! High Impact Communication will not only show you Best Practices for communication, but it will reveal to you how fixing a few simple things in our communication can have a HUGE impact on our organization.
As an FBI-Trained Hostage Negotiator, and Public Information Officer with 20 years' experience, Scott Harvey has communicated when lives were on the line. He learned best practices in VERY high stress situations. Today, he helps companies across the country implement better communication strategies to save their company time, money, and increase employee engagement!
Learning Objectives:
•The importance of actually communicating a message as opposed to remaining silent. Silence leads to negative outcomes.
• We will talk about how important it is to build rapport with our customers and our team members. This is especially important, and increasingly difficult when people are working remotely.
• Even when the issue is "confidential," you can still say something. Once again, silence breeds discontent and mistrust.
• Basic communication facts such as we are trying to communicate is: 7% in the words we say, 38% in the tone that we say those words, and 55% in our body language.
• We will talk about some of the basic barriers to effective communication:
• Stress
• Listening (active listening strategies are unpacked during this part)
• Fear keeping us from having honest, productive conversations.
• We will also talk about methods in which people communicate today, and the potential benefits and problems associated with each form.
*Approved for one (1.0) PDCs with SHRM and HRCI.
Schedule of Events:
11:15 am - 11:45 am: Registration, Networking, & Lunch
11:45 am - 12:00 pm: Business Meeting Update
12:00 pm - 1:00 pm: Presentation
Registration Deadline: Due to venue catering requirements, registration for in-person attendance closes 7 days prior to the event date. Virtual participation registration closes the day before the event.
Location: Mane on Main, 201 E Main St #1500, Lexington, KY 40507 (Validated parking is reserved in the Chase Tower Parking Garage) Mane on Main Parking Map. Details for virtual attendane will be sent to all attendees prior to the meeting, up to 24 hours in advance.
This month's meeting is sponsored by:
If you wish to sponsor future events, please contact Caroline at publicrelations@bgshrm.org for a 2025 Sponsorship Packet.
Transfer and Refund Policy
BGSHRM strives to provide quality events that are educational in content and rich in networking opportunities. We place emphasis on the humans in Human Resources and value the shared experience of our peers and comrades who are working to create safe and productive environments for their employees. We have designed chapter meeting fees to be as low as possible.
Because of rising costs in our community, your regular member registration fee covers the program related expenses and is not a fundraiser for the chapter. As such, all payments for registration to BGSHRM events are non-refundable. View full Transfer and Refund Policy.
- P.O. Box 657 - Lexington, KY 40508